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The Greatest Internship on Earth

Oct 24, 2009 / Workforce / Trackback

diplomaIn 2010 I have one con­crete albeit ambi­tious goal, to cre­ate the great­est col­lege intern­ship pro­gram on earth. The non­profit cham­ber and eco­nomic devel­op­ment orga­ni­za­tion I work for approved it and it’s offi­cially in my work plan as my num­ber one objec­tive for the com­ing year. The prospect of help­ing emerg­ing tal­ent meet oppor­tu­nity is very moti­vat­ing and exciting.

There are many flaws in the way cur­rent intern­ship pro­grams work.

There are sev­eral national intern­ship web­sites that act as infor­ma­tion por­tals and “job boards”. Many employ­ers are not famil­iar with these web­sites and when career ser­vices offices tell them they need to cre­ate employer accounts and jump through hoops they quickly get frus­trated and don’t fol­low through.  Because these web­sites are national, com­pa­nies don’t nec­es­sar­ily attract local stu­dents. At the same time, most stu­dents man­age classes and intern­ships dur­ing the same semes­ter so they need to stay local. It’s impor­tant to man­age intern­ship pro­grams locally to allow for super­vi­sion of and assis­tance with the intern and employer expe­ri­ence. Intro­duc­ing stu­dents to oppor­tu­ni­ties with local employ­ers also helps aid in the reten­tion of regional tal­ent and pre­ven­tion of “brain drain”.

Stu­dents and employ­ers scram­ble to find each other. Employ­ers will­ing to pro­vide an oppor­tu­nity to a stu­dent shouldn’t have to work hard to find one or have to reach out to mul­ti­ple col­lege career ser­vices offices to adver­tise. Student’s should under­stand employer expec­ta­tions and how to con­duct an intern­ship or job search.

Another chal­lenge is the con­cept many employ­ers have of what an intern­ship is. While there are com­pa­nies that look to recruit entry level col­lege grads and rec­og­nize that “try before you buy” is an excel­lent way to do it while assist­ing in the student’s edu­ca­tion, many times what com­pa­nies are look­ing for is cheap labor. Errand boys, enve­lope stuffers and fil­ing clerks do not require col­lege edu­ca­tions and intern­ships shouldn’t be framed around these functions.

The goal is to enlist com­pa­nies with a mis­sion of com­mu­nity part­ner­ship and good cor­po­rate cit­i­zen­ship as exten­sions of higher edu­ca­tion. That means that through this pro­gram they’ll pledge to do their part and take on a cer­tain num­ber of interns per year under spe­cially crafted intern work plans based on job descrip­tions and goals that will be approved and pro­vide mean­ing­ful expe­ri­en­tial learn­ing for students.

Stu­dents won’t just walk into an intern­ship either. They’ll apply, inter­view and go through a selec­tion process just like if it were a reg­u­lar posi­tion they were going after.To help them pre­pare, they’ll attend pro­gram admin­is­tered career prepa­ra­tion work­shops to assist them with resumes and inter­view skills. They’ll learn the dif­fer­ence between non-exempt and exempt employ­ees, go through mock ori­en­ta­tion and non-harassment train­ing and review and dis­cuss exam­ple employee poli­cies and handbooks.

Employ­ers will pro­vide an ori­en­ta­tion, an intern men­tor and reg­u­lar coach­ing and feed­back that is doc­u­mented. Mid and end of semes­ter for­mal per­for­mance eval­u­a­tions will be con­ducted and delivered.

Stu­dents need to have tools and expe­ri­ence to set them up for career suc­cess. The pro­gram will pro­vide a one semes­ter real world career expe­ri­ence and the tools to be suc­cess­ful. Employ­ers will have a more pro­duc­tive and func­tion­ing junior careerist on board, the oppor­tu­nity to expe­ri­ence a poten­tial addi­tion to their team and a huge hand in the devel­op­ment of com­mu­nity tal­ent in exchange for their com­mit­ment to act as “career labs”.

The logis­tics of the pro­gram require cen­tral­iza­tion to a regional com­mon career ser­vices cen­ter shared by all area insti­tu­tions of higher edu­ca­tion and employ­ers. This means stu­dents from all par­tic­i­pat­ing col­leges will seek their intern­ships from one source. They won’t have to be con­cerned that not all com­pa­nies will­ing to pro­vide intern­ship oppor­tu­ni­ties haven’t reached out to recruit at their par­tic­u­lar school. Con­versely, employ­ers will no longer have to reach out to many career ser­vices offices to announce intern­ship oppor­tu­ni­ties. They’ll also have one con­tact, one source, to man­age their tal­ent search. Col­lege career ser­vices offices will serve as on cam­pus liaisons for the pro­gram and have more time to focus on work­ing with stu­dents to iden­tify their career goals and pro­vide resume prepa­ra­tion and inter­view skills assistance.

As a non­profit orga­ni­za­tion at the helm, we’ll be happy to share our model with other like minded orga­ni­za­tions every­where who want to improve the ways tal­ent meets oppor­tu­nity. I’m ask­ing you to reflect and com­ment here on the pos­i­tive and neg­a­tive aspects of your col­lege intern­ship and also about intern­ships at the com­pany you work for.  If you have great ideas about what would work bet­ter or what not to do I want to hear them. Your com­ments will help to cre­ate the great­est intern­ship pro­gram on earth!



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  • http://karlaporter.com kar­la­porter

    Shen­nee — Thanks for your encour­age­ment and support!

    GL — I would hope that by a col­lege student’s senior year they have strongly formed ideas about the careers they aspire to. After all, most receive cred­its. But I do agree, try­ing on a job is impor­tant for many and I’m a good exam­ple of some­one who wan­dered around with­out real direc­tion for many years until I stum­bled upon what I do and enjoy. I will keep thinking.

    HRMargo — One of the true virtues of social net­work­ing is the vast scope of SME’s and diverse group of pro­fes­sion­als so read­ily will­ing to step up to dis­cuss and offer encour­age­ment and assis­tance — like many of my read­ers that have become my friends.

    Audrey — It’s got to be the worst to be all excited think­ing you’re going to get real world expe­ri­ence and work side-by-side with a pro only to be stuck in the archive room or in front of a shred­der. Ensur­ing there is a mean­ing­ful job descrip­tion and work plan for the intern truly is fun­da­men­tal. Thanks for the City As School tip. Though they are only in the Bor­oughs there’s noth­ing wrong with learn­ing from best prac­tices, right?

    Jenny — It’s so cool you’re read­ing all the way from Seat­tle. I have never been there but would love to visit. One of the best things about the Inter­net is that it can trans­port you around the world.… I love that you told me you’ll be back :-)

    Richard — Your feed­back is SO valu­able. I am very happy for you that you have a mean­ing expe­ri­en­tial intern­ship. If I were a stu­dent and the expe­ri­ence wasn’t liv­ing up to my expec­ta­tions I would tell my coun­selor, career ser­vices office or who­ever the the right per­son would be. But, I know a lot of stu­dents would not feel com­fort­able doing that so they end up disappointed.

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  • http://karlaporter.com kar­la­porter

    Shen­nee — Thanks for your encour­age­ment and support!

    GL — I would hope that by a col­lege student’s senior year they have strongly formed ideas about the careers they aspire to. After all, most receive cred­its. But I do agree, try­ing on a job is impor­tant for many and I’m a good exam­ple of some­one who wan­dered around with­out real direc­tion for many years until I stum­bled upon what I do and enjoy. I will keep thinking.

    HRMargo — One of the true virtues of social net­work­ing is the vast scope of SME’s and diverse group of pro­fes­sion­als so read­ily will­ing to step up to dis­cuss and offer encour­age­ment and assis­tance — like many of my read­ers that have become my friends.

    Audrey — It’s got to be the worst to be all excited think­ing you’re going to get real world expe­ri­ence and work side-by-side with a pro only to be stuck in the archive room or in front of a shred­der. Ensur­ing there is a mean­ing­ful job descrip­tion and work plan for the intern truly is fun­da­men­tal. Thanks for the City As School tip. Though they are only in the Bor­oughs there’s noth­ing wrong with learn­ing from best prac­tices, right?

    Jenny — It’s so cool you’re read­ing all the way from Seat­tle. I have never been there but would love to visit. One of the best things about the Inter­net is that it can trans­port you around the world.… I love that you told me you’ll be back :-)

    Richard — Your feed­back is SO valu­able. I am very happy for you that you have a mean­ing expe­ri­en­tial intern­ship. If I were a stu­dent and the expe­ri­ence wasn’t liv­ing up to my expec­ta­tions I would tell my coun­selor, career ser­vices office or who­ever the the right per­son would be. But, I know a lot of stu­dents would not feel com­fort­able doing that so they end up disappointed.

  • http://www.hirefinders.com/jobseekers/job-seeker-home richard don­ald

    Hello Karla, as a cur­rent intern, who has done mul­ti­ple intern­ships, I can be sin­cere on the fact that intern­ships can be either a val­ued learn­ing expe­ri­ence, giv­ing you a head start on the work­ing world, or just a big waste of time. If you are at an intern­ship like the one I’m at now, then you are prob­a­bly given hands on work to be done, as well as play­ing a role in sup­port­ing your com­pany while learn­ing about the type of work the com­pany han­dles. An intern­ship like this is a great learn­ing oppor­tu­nity, how­ever not all are like this. There is a vast amount of intern­ships where this is no learn­ing to be done, and the tasks typ­i­cally con­sist of run­ning errands, filling/database entry, and paper shred­ding etc. This is rea­son enough why I sup­port your idea for a cen­tral­ized intern­ship orga­ni­za­tion, because than interns and employ­ers can come together to find exactly what they are look­ing for, as well as hav­ing the abil­ity to fil­ter out tedious internships.

  • http://www.greenglove.us seat­tle house cleaners

    I will book­mark and con­tinue read­ing your blog in the future! Thanks alot for the infor­ma­tive post!

    regards
    jenny mar­tin
    ______________________________________________

  • http://www.hirefinders.com/jobseekers/job-seeker-home Audrey Cher­noff

    In my last year in high school, I went all over New York City as a intern for credit toward grad­u­a­tion. You might want to con­tact City As School, I believe they might be in more than one city by now. I went to great places, how­ever, some places had noth­ing for me to do and I was left to invent my own projects.
    I think com­pa­nies should plan in advance the work they will give to interns and think about what they will teach them in return for their work.
    Good Luck to you in your project and let me know if I can help in any way.

  • hrmargo

    If any­one can do this Karla, I know you can and there’s an entire twit­ter­verse behind you!

  • http://www.linkup.com/ GL Hoff­man

    Karla…good post and an awe­some goal. There are lots of areas of improve­ment in cur­rent intern­ship thinking—on both sides of the table. An area often over­looked is that is OK for some­one to take an intern­ship even if the only rea­son is to rule out that sort of job. Life is about hav­ing as many expe­ri­ences as you can before you turn 40, er, 60. What­ever.
    JT Odon­nell of JT and Dale and caree­re­al­ism makes great use of interns in the careers space.
    Keep up the thought pro­vok­ing writing…

    GL Hoff­man

  • Neil

    Hello Karla.…just started intern­ing with Audrey at HCR, where she told me about your intern­ship plan. I must say it’s great idea with a lot of struc­ture and orga­ni­za­tion. I’ve per­son­ally had a cou­ple intern­ships in col­lege, where I’ve had dif­fer­ing expe­ri­ences. My first intern­ship was rahter bland, doing cler­i­cal work and not actu­ally learn­ing about my job. As for my most recent one, I felt more com­pelled to con­tribute to the com­pany because I have given hands on-field related work that can be applied to a career. I feel that the core of an intern­ship is to learn about a poten­tial career and gain expe­ri­ence, which can’t be done fil­ing papers or get­ting cof­fee. I feel that your pro­gram appears to be more of a co-op given the amount of time, focus, and energy devoted to the plan, but none-the-less would be ben­e­fi­cial in terms of prepar­ing a stu­dent for the future.

    • http://karlaporter.com kar­la­porter

      Neil, thank you so much for your com­ments. I’m so glad you had a bet­ter expe­ri­ence with your 2nd intern­ship, I have seen how frus­trat­ing it can be when its not a good match or there is no work plan. Your per­spec­tive is impor­tant to me. If you know of other interns that might be inter­ested in pro­vid­ing theirs please feel free to send them the link to this.

      Hugs to Audrey for let­ting you know about this.

  • Shen­nee Rutt

    Great Idea! I per­son­ally did not have an oppor­tu­nity to Intern in Col­lege, but, I have Facil­i­tated an High School Intern­ship dur­ing my tenure at an Retire­ment com­mu­nity as Employ­ment Rep­re­sen­ta­tive (HR REP). I was in charge of the entire pro­gram from start to fin­ish!
    Such a reward­ing career expe­ri­ence,
    Let me know If I can assist you in any­way.
    Shen­nee

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