The amount of disappointed job seekers would fill up half the little American hamlet I live in, 900+.

The second thing to note is that Shea replied to every applicant, something jobs seekers are highly critical of these days – lack of employer follow-up. After all, it’s a lot of hard work to target and construct a great résumé and cover letter and send it out. It could take hours of work. He didn’t miss this important step in recruitment best practices – not to mention professional etiquette, business correspondence deserves acknowledgement. Heaven forbid it didn’t arrive OK to the inbox.

He gets a big gold star.

How about reading 900+ résumés? How long would that take? To put it in perspective, the standard two page version would require about four reams of paper. Not to mention the occasional cover letter that should have made it but in too many cases likely didn’t. I’m going with six reams of paper. That’s more than 1/3 of a tree (had he printed them all out – I’m taking an educated guess that he did not).  That’s bothersome to me because so many of those résumés would be completely unqualified and a waste. Not a waste of paper, because I just said I’m SURE he didn’t print them all out – a waste of time. A lot of time. A lotta lotta time. Theirs and his.

He gets another big gold star for reading 900+ résumés for one job and not going crazy. Or did he?

The typical candidate rejection letter goes something like this:

Thank you for your interest in the Writer position you applied to. Though you had many of the skills and qualifications required for the job, you were not selected. Please note, your résumé will be kept on file and should a position become available for which you are a potential match you will be contacted.

But not Shea’s rejection letter. All those hours of pile A, pile B and pile C (for circular) – clearly he saw some trends going on. Why not compile them and educate the masses? Shea’s 3,000 word 42 point candidate rejection letter, outed here to Gawker by a whiner (we just had a discussion about whiners here if you missed it, or need to read it again) though apparently highly unappreciated by some, did just that.

Gawker writer Emma Carmichael helped set the tone for negative feedback by titling her post “42 DOs AND DON’TS FROM A DICK.” Excuse me, did she say a dick? I see it as free AWESOME coaching he could have charged some big bucks for and made enough money to go on a much deserved vacation after all that hoopla.

Shea retorted in a post on Salon and recounted what inspired him to send the lengthy rejection letter and the absolutely vile things said to and about him in comments, as well as the replies he received thanking him for such good and honest candidate feedback.

By the way, it’s a really good example of ‘we are the media’ when an email makes it to an online digital rag who posts it for the world to see… Don’t want what you write to reach the world’s eyeballs? Have a face to face conversation in a public place after patting down the other person for a wire, pen recorder or other spy paraphernalia, otherwise you simply cannot be sure it won’t happen.

Though the advice Shea gave in his email was directed at candidates for the particular job they applied to, the advice is golden and valid for anyone applying to any job. Need the link again to read it?

I have helped candidates, coached them when I didn’t have time, sent them resources to help them, even reformatted more than a few résumés in my time. But I have never taken the time to provide this level of acute care.

Shea gets a third gold star.

What are your thoughts on his advice? Is it as brutal as some made it out to be or is it simply brutally honest good advice? 

The economic downturn, local politics and scandals and internal upheavals caused by the frequent change in command has over the years slowly caused feelings of queasiness of the largely tenured staff . Sam and Lexy have allowed themselves to be affected the most. 

“I can’t look at Sam, it makes me nauseous.”

“Lexy knows how to push my buttons and enjoys doing it.”

“I refuse to work with Sam any longer.”

I refuse to be at the same table as Lexy.”

In the time of Genesis they got along swimmingly well. They lunched together, shared jokes and stories of their children as they grew up. They had confidence in each other’s professional abilities. It all started with one grain of sand in the oyster’s shell that encapsulated. The rest is history. It goes something like this….

Sam was promoted to a very senior level position. Lexy was OK with it because of the tenure Sam had. But Lexy started to feel like Sam was on a power trip and that communication was becoming strained and difficult. Lexy started to feel “ordered around”.  Lexy took this to the big boss who said, “Find a way to work with Sam or find another job”. That directive and the way it was delivered painted a picture in Lexy’s mind, one that said, “I went from peer to slave and now I’m toast”.

Bitterness started to boil in the cauldron…….

The quick succession of über leaders swept it under the rug. Being the consummate introvert, Lexy internalized it and started to have back pain. Sam, the feeling extrovert, started having migraines, kept trying to reach out and failed attempts only made them worse. To make matters worse, there was no HR department for anyone to turn to for guidance.

Doo doo doo doo doo doo do do…… A ticking time bomb waiting to explode. And it did.

In an unexpected turn of events, it was Sam that stopped talking about it and put it into a formal written complaint. Now it had to be addressed. The complaint contained serious allegations of  bullying and a hostile work environment. These were 2 very valuable employees, it had to be addressed. For the integrity of the organization and to avoid an EEOC complaint for Adverse Employment Action based on discrimination, retaliation and or constructive discharge.

Luckily in this case, an HR consultant was brought in and eventually one hired to staff.  The situation was resolved via performance management, serious coaching and signed expectations documents. A best case scenario was had.

Well there’s a rose in the fisted glove
And eagle flies with the dove
And if you can’t be with the one you love honey
Love the one you’re with

The days of gentleman’s agreements in the workplace are over. I will be ever so grateful to the leader who pushed me to document, document, document early on in my career. It’s a pain in the tohkes and I hate it. In fact, I’m still on the elusive hunt for the perfect digital scribe if you can recommend one. I have sent back the ones I have tried. I digress but oy vey, why can’t they get it right?

So anyway, if you are in the cubicle with a co-worker from hell and identify with Sam or Lexy you need to try to work it out with one other, unless it’s some type of gross conduct that needs immediate reporting to a superior and documentation from you. Here are 60 articles from Helium for your perusal and reflection to see if you can get somewhere on your own.

If your crack at pop psychology doesn’t get you any relief you do need to say something to your manager and you need to document the conversation. The manager should too but do it anyway.  It’s never a waste. If nothing else, it will be the beginning of an intriguing novel you can complete in your retirement. Ask for next steps and a time table to resolution. Put that in your notes. Above all… don’t whine. Just tell it like it is, say it is unacceptable and ask for resolution. See what happens…

Hopefully, the situation will be handled with sensitivity, discretion and professionalism. If not, you have some tough choices to make. There is no law that obligates people to be nice to each other and HR departments deal with personality issues perhaps more than any other. If you have made an earnest attempt to get along that didn’t pan out and you are that irritated it might be the time to move on. Why allow yourself to be miserable and possibly your health to suffer? Start conducting a job search.

If you decide to look for another job please resist all temptation to discuss the personality conflict you have with a co-worker. It’s not going to work in your favor. You’ll need to give another reason for your motivation to change employment.

However, if you feel the situation goes beyond a personality conflict and has moved into the arena of harassment or bullying and your employer has not properly addressed the situation you may qualify to file a formal complaint to the EEOC if you are in the U.S.A. This is not to be taken lightly. Frivolous complaints are common and truthfully they cause a nightmare for employers. Don’t be spiteful. Take a deep breath, read the FAQ’s and analyze the situation according to the guidelines. Do you really have a legitimate complaint worthy of government intervention? If you do it is your right to file the complaint. Be ready to know it could get pretty ugly. It could mean court. It will air your dirty laundry if there is any.  I’m just saying.

Like a bad marriage, if it’s fractured and irreparable, usually the best remedy is a divorce. If both parties agree to counseling and this marriage can be saved maybe you can have a second honeymoon… maybe.

Get it together come on make it nice
You ain’t gonna need anymore advice

Doo doo doo doo 

Thanks Steven Stills for your talent. I love your music.

Karla Porter, DSL