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Social Media — Why Aren’t They Using it?

Jun 14, 2009 / Social Media / Trackback

Recently I read a blog post by some­one com­pletely abhorred at the notion of com­pa­nies not on-board the social media wagon.

The cor­po­rate world has been tossed a ball that they largely, with some notable excep­tions, do not know what to do with. It’s my expe­ri­ence that com­pa­nies with tech savvy insid­ers at or near the top tend to jump on the wagon more quickly. It’s still new and every­day more exper­i­ment and find their way.

Here are some rea­sons why com­pa­nies choose to sit back and wait to come aboard or not:

Social net­work­ing taken to the exec­u­tive round table gives HR a headache with all the work and dis­rup­tion new poli­cies that have to be imple­mented will cause.

If no one inside has a sig­nif­i­cant com­fort level with all the new jar­gon and giz­mos asso­ci­ated with it there is a great sense of dis­trust and feel­ing it is a time waster to hang out at a vir­tual water cooler.

For large orga­ni­za­tions to do it right there has to be at the very least some invest­ment in a newly cre­ated inter­nal posi­tions or through con­sul­tants and agencies.

It’s a lot to con­sider when the com­pany is conservative.

Early adopters (think Zap­pos) just jumped in grass­roots style, grew with (still grow­ing) and wad­dled through the tri­als and tribu­la­tions of poten­tial lose lips sink ships and air­ing dirty laun­dry in pub­lic can bring.

While many of us are biased in favor of the value of ning, Face­book, Twit­ter, Myspace and LinkedIn, in the trenches and ready to pros­e­ly­tize to the next passerby from our soap box, social media is still avant garde and in beta.…. Some com­pa­nies may never adopt it in their com­mu­ni­ca­tion strat­egy for fear of lia­bil­ity risk and oth­ers will come on board when it becomes main­stream in a cor­po­rate sense.

One man’s junk is another’s treasure.




  • Erick
    The problem with companies not using social media is the visibility of things. Many stakeholders in these organizations are from the old guard, and used to a certain level of control. Modern channels such as Facebook or MySpace require orgs to cede some control and become more transparent. This is harder to do for these folks than may appear to you and me.
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