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Archive for the ‘Relationship Management’ Category

10 Thoughts on Inappropriate Sexual Behavior at Conferences

Dec 31, 2012 | 22

Is this a new moment in gender relations, the new 4th wave feminism, american machismo being smacked down?…

Don’t fall flat on your face in your email introduction

Oct 25, 2012 | 1

Sometimes all I need for a smidge of blogging inspiration is a peek at my inbox. OK, to be honest, I have a folder of inspirational emails I receive for those moments I need a quick topic to write about. It's one of my secrets to never having a dry spell...…

To have or not to have a conference code of conduct policy

Oct 07, 2012 | 13

Katie Graham wrote a post on codes of conduct at conferences over on her blog and asked if I had any thoughts on it. I started to reply in a comment on her blog but as sometimes happens, my response started to get lengthy and out of respect, not wanting to occupy more than fair…

Hero of the Day – The Customer

Oct 01, 2010 | 2

Observing my fairly typical Friday after work routine, I witnessed a superhero grocery shopper while I was at the checkout.…

When They Search You Who & What Will They Find?

Aug 17, 2010 | 5

Unless your parents gifted you with a unique consonant laden multi-syllabic moniker, chances are your name gets lost in the Google shuffle. Unless of course, you work hard at your personal brand and online reputation. After all, you don't want to be confused with an unsavory character right? I swear it wasn't me...…

Poor Customer Service is Bad Biz

May 01, 2010 | 2

This is quick, I have to write a 90 minute presentation and meet and bring home the newest member of my family this weekend. I'm also waiting on a service call from the manufacturer to fix why certain USB devices do not work on my laptop. They have a LOT of making up to do with me. Sometimes it's not "who you know" it's what you know...... like this cool title I contrived for this post =)…