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Why Don’t I get a Call Back?

Feb 01, 2010 / Job Seeker / Trackback

Here’s a Mon­day morn­ing shout out to job seek­ers and a list to help you under­stand some com­mon rea­sons why your phone might not be ring­ing. It’s not an exhaus­tive list, just one to get you think­ing. You want me to think of everything?

No response after sub­mit­ting a resume or application:

  • You are apply­ing to jobs you’re not qual­i­fied for.
  • Your resume or appli­ca­tion has gram­mar errors that turned the recruiter off.
  • You did not com­plete the appli­ca­tion appro­pri­ately or shoved a resume in it and wrote “see resume” on it.
  • Your resume was not tar­geted to the posi­tion you are apply­ing for (you sent the same resume to apply for dif­fer­ent types of jobs).
  • It looks like a “to do” list and there’s no story –> You look like a robot.
  • You have a shoddy job his­tory with a cou­ple of months here and there and employ­ers are not will­ing to take a risk to train you and have you leave.

If you get calls and then do not get invited to inter­views it could be because:

  • You did not sound inter­ested dur­ing the phone screen, were monot­one and totally lacked enthusiasm.
  • You had poor speak­ing skills or lack of cor­rect grammar.
  • You didn’t have much to say and the dead air was ago­niz­ing and the recruiter couldn’t bear the though of hav­ing to do it all over again in person.
  • You said “I don’t know” a lot.
  • You were pompous and or cocky or had some other poor atti­tude on the phone.
  • You were neg­a­tive about your past employ­ers or about any­thing else.
  • The Recruiter wanted to talk about your expe­ri­ence and skills and you wanted to talk about the money.
  • It was 11:00am and your mom answered the phone and had to call you out of bed to take the call (I am not kidding).

You landed an inter­view but didn’t get a job offer or invi­ta­tion to a sec­ond interview:

  • You were late or rush­ing in the door just on time.
  • You were dressed inap­pro­pri­ately and did not con­vey a pro­fes­sional image (either too casual, sloppy, wrin­kled, thought you were going to a night­club, etc).
  • You lacked groom­ing and/or hygiene.
  • You couldn’t main­tain eye contact.
  • You had no ques­tions that showed true interest.
  • You acted dis­in­ter­ested or distracted.
  • You were not polite and/or cour­te­ous or lacked in some other social skill.
  • You had weak answers (or none at all).
  • You ram­bled on painfully when asked a question.
  • You couldn’t stick to the topic of the ques­tion, lacked focus and when asked about “A” you ended up talk­ing about “Z”.
  • You acted inap­pro­pri­ately or weird.
  • You per­formed poorly on the assess­ment testing.
  • You conned the per­son who did the phone inter­view about your skills but couldn’t do it in person.
  • You lied on your appli­ca­tion or resume and the back­ground check picked it up.

Now, go through the rea­sons I listed again and see if you can find an area in which you can improve upon. Self assess­ment isn’t easy but it is crit­i­cal to your success.

Feel free to chime in and list other things that can be job search stoppers…



  • Brenda
    Karla, Can't believe I didn't see this before. This is worth reposting!

    Brenda
  • Carla these are great! Of course we all try to stay positive, and support people in our lives who are searching for jobs. But when things aren't "happening" as planned or expected, it's these hard questions that shake things up, and can result in some new insights. Brilliant!
    Joni
    www.joniliebel.com
  • @Joni - Thanks for your visit and kind words. Shennee Rutt, another reader, told me I am "tough love" - it's funny I just see it as practical =)
  • shennee
    Karla- Yes and no about the Dude who's Mom had to wake him up. He did not make a good impression out the gate. If he is old enough to still be living home with Mom and Dad, He should be responsible enough to answer the phone about a job, and SHOW up to work.
    Sigh,,,,,,,,,
  • I would add to "No response after submitting a resume or application" that the Employer's ATS is ineffective and your resume was never even looked at or the Employer's recruiter is worthless and didn't take the time to truly screen best candidates...
  • @Charlie - Oh Charlie, there you go getting all technical. Are you for or against the No Child Left Behind propaganda? In all seriousness, this is one of the prime reasons candidates should keep a record (good old Excel Spreadsheet will do) of where and to whom they submitted their resumes. I wouldn't trust just uploading it to an ATS... I would use my job seeker super powers to find out who the Recruiter or Hiring Manager is and also send it to them by email. Then I would wait a few days and make a follow up call. What do you think? BTW - Thanks for stopping by!
  • Karla,

    This is a must-see list for any job seeker, and friends and family who love those job seekers. Unfortunately, the perpetrators of many of the above actions aren't self-aware enough to recognize them. A firm nudging often is needed, and you provided that in an easy to understand list. It will be bookmarked for future reference; I know I will need it sooner rather than later.
  • @August Perhaps job seekers would consider printing this list and taping it to all the mirrors in the house. You are a Special Agent, you have this list memorized, who are you trying to kid? Or, is there some type of subliminal message in your comment?
  • Well, you caught me Karla. My Special Agent super powers aren't up to your level yet:-). I am bookmarking it for my clients benefit, not particulary mine. I know they will listen to you - as you are such a respected authority - and the fact you know how to use a weapon doesn't hurt either. They will certainly
    think twice before misbehaving. The mission continues.....
  • claudinerenee
    Awesome article (except YOUR typo).
  • @claudinerenee - You are my heroine this morning for making me a better person.

    People, learn from me! I would never suggest writing a resume at 5:30a.m. while trying to feed the dog and cats, shower, get ready for work, etc.. If you must, then at least get @claudinerenee to proof read it for you - she nails it!
  • claudinerenee
    You, my dear, are hilarious. My mother always said I should have been an editor but I pictured myself reading ridiculously boring research articles that explain high-tech engineering problems or, worse yet, adult fiction books about, well, let's just say "with erotic content".
  • shennee
    Thanks Karla for a very timely post. I read your list TWICE.
    I am sure there are areas for each of us to "improve". I actually had the Mom answer the phone, and to get the employee out of bed happen to me in an agency setting. Total failure there. Not impressed.
    Appreciate you being passionate about helping Jobseekers everywhere!
    Shennee
  • @shennee - The good thing about mom being there to get the dude out of bed is that she'll be there to get him out of bed to get his butt to work too.
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